Your privacy. Clearly explained.

Last updated: October 2026

RECONNECT is operated by Acadia Brands LLC, a New Mexico limited liability company. We respect your privacy and protect the personal information you share with us. This page explains how we collect, use, share and protect your personal information in plain language.

What we collect

When you place an order, create an account or contact us, we collect your name, email address, phone number, billing and shipping addresses, and your order details. Payments are handled by our payment providers, and we do not store your full card details on our servers. We also collect basic device and usage information, such as your browser, IP address and the pages you view.

How we use it

• To process and deliver your order, and to handle returns and warranty claims
• To send order confirmations, shipping updates and support replies
• To keep the site secure and prevent fraud
• To understand how the site is used and to improve it
• To send marketing emails, only if you have signed up, and to show relevant ads to people who have visited us

Cookies and tracking

Our site uses cookies and similar technologies. Some are essential, for example to keep your cart working. Others come from analytics and advertising tools such as Google Analytics and the Meta Pixel. You can turn off cookies in your browser settings at any time.

Who we share it with

We share information only with the companies that help us run the store: Shopify, payment processors, shipping carriers, email and support tools, and analytics and advertising partners. We do not sell your personal information for money. Some state laws treat sharing data with advertising partners as a "sale", "sharing" or "targeted advertising". You can opt out at any time on our Your Privacy Choices page. We also respect the Global Privacy Control signal.

The RECONNECT system

The system does not require an app or an account, and we do not collect information from the product itself.

Your rights

Depending on where you live, you can ask to access, correct or delete your personal information, receive a copy of it, or opt out of targeted advertising. To make a request, email info@reconnectsleep.com or use our Your Privacy Choices page. We will not treat you differently for using these rights. We may need to verify your identity first.

Marketing emails

You can unsubscribe at any time using the link in any email we send. We may still send you messages about your orders.

Children

Our site is not intended for children, and we do not knowingly collect their personal information.

Changes to this policy

We may update this page from time to time. Changes will be posted here with an updated date.

Contact us

Acadia Brands LLC
1209 Mountain Rd PL NE STE R
Albuquerque, NM 87110
United States

Email: info@reconnectsleep.com
Phone: +1 (917) 993-7370
Response time: within 1 to 2 business days